Below you will find the frequently asked questions about our games.
If you cannot find the answer to your question please feel free to contact one of our friendly team.
I’M CLAUSTROPHOBIC, I CAN PLAY ANYWAY?
Of course! If required, we can even leave the door unlocked.
WHAT EQUIPMENT TO PLAY?
You do not need anything in particular to play, other than an agile mind and a bit of lateral thinking!
I WOULD LIKE TO PARTICIPATE WITH MY COLLEAGUES AS PART OF A “TEAM BUILDING” OR SESSION COMPANY, IS THIS POSSIBLE?
Yes, we run games as team building sessions. Contact us by email with your numbers and will individually tailor sessions to your needs.
ACCESS FOR PEOPLE WITH DISABILITIES
Our game is designed to enable people with physical disabilities to participate. We need advance notice so we can make a few adjustments to our clues but most are accessible if accompanied by at least one able bodied person.
FROM WHAT AGE?
We would suggest a minimum age of 12 years as the clues/puzzles are designed for adults. Children under 16 must be accompanied by at least one adult.
WHAT HOURS ARE YOU OPEN?
We are open 9-9, 7 days a week. Please remember to arrive 10 mins early for your briefing time.
WHAT IF I ARRIVE LATE?
This is a LIVE adventure concept so unfortunately if you arrive late, you will NOT be able to play. It is really important to try to arrive on time for the benefit of your fellow adventurers too and because we have games after your game, the game will have to start without you or your game time will be reduced. We highly recommend to arrive 10 minutes before the start of your game!
DO I NEED TO BOOK IN ADVANCE?
Yes, we operate a sophisticated booking and calendar system here on our website and via Facebook. Bookings always fill up quickly so be sure to check regularly as we open new booking periods daily. Therefore we highly recommend booking online to get the slot you want.